ELEVATE YOUR 
ONLINE PRESENCE

Reputation management is a strategy to monitor, address, and influence the digital reputation and credibility of a brand or business. For beauty professionals, this involves actively managing reviews, feedback, and online conversations about your salon, suite, or personal brand.

In the digital age, customers often decide where to get their services based on online reviews and feedback. A positive online reputation can lead to increased trust, higher customer loyalty, and more business. Conversely, unchecked negative reviews can deter potential clients.

Our system actively gathers feedback from your clients after their appointments. Or from your salon suite tenants. Positive feedback is channeled into reviews on platforms of your choice, while negative feedback is addressed promptly, giving you a chance to rectify issues and improve client satisfaction.

Yes, as part of our service, we provide a platform to respond to negative reviews and follow up with customers. Our industry-specific expertise ensures that responses are professional, empathetic, and aimed at resolving any client concerns.

We turn your positive reviews into testimonials, which can be displayed on your website, social media, and other marketing materials. Showcasing genuine client experiences can significantly boost trust and credibility among potential clients.

Our approach is proactive. We'll work with you to devise a strategy to address existing negative reviews while simultaneously implementing processes to gather more positive reviews, gradually improving your online reputation.

Reputation management is an ongoing process. As long as your business is operating, clients will continue to share their experiences online. Our aim is to ensure that these shared experiences reflect the quality and professionalism of your services.

While some effects can be seen relatively quickly, especially if there's a surge in positive feedback, reputation management is a long-term strategy. Over time, as we address negative feedback and amplify the positive, you'll witness a noticeable improvement in your online reputation.